Last updated September 2026
Lubbock Turkey Fry is a seasonal, limited-capacity operation. Every booking reserves materials, time, and a cook slot that could have gone to someone else. This policy reflects that reality.
Before November 1 — Full refund. No questions asked. Cancel by emailing us.
November 1 through November 14 — 50% refund. By this point we've committed supplies and scheduled capacity around your booking.
November 15 or later — No refund. If you selected the bird-supplied option, your turkey may already be purchased and thawing. Cook slots cannot be reassigned this late.
Once cooking has begun on your bird, no refund is available regardless of the date.
All refunds are processed back to your original payment method via Stripe. Please allow 5–10 business days for the refund to appear on your statement.
Partial refunds (the November 1–14 window) are calculated on the base booking price. Add-ons such as the bird-supplied fee are refunded in full if we haven't already purchased the turkey.
Email gobble@lubbockturkeyfry.com with your name and the email address you booked with. We'll confirm the cancellation and process the refund within 48 hours.
Need to change your pickup time or bird count? Email us — we'll do our best to accommodate changes at no extra charge, subject to availability. Changes to your booking type (e.g., adding the bird-supplied option) may require a price adjustment.
In the unlikely event we need to cancel your booking (equipment failure, weather, or other circumstances beyond our control), you will receive a full refund regardless of the date.
Questions? gobble@lubbockturkeyfry.com